PRIVACY POLICY
1. Confidentiality and Protection Policy
The following information about our Confidentiality Policy reflects Scooters CostaBrava’s commitment as the data controller to maintain and ensure secure business relationships by safeguarding personal information and respecting the right to privacy of all users of our services. In this document, we explain how we use personal information during the use of our services.
2. Definition of Personal Information
“Personal Information” refers to any data related to an identified or identifiable individual. This includes, among others, the name, surname, postal and email address, as well as the telephone number.
3. Processing and Purposes of Collected Data
Any personal information provided to us when visiting our website will be processed in accordance with data protection regulations and will only be collected, processed, and used for lawful, legitimate, and informed purposes. Therefore, we describe below all the purposes for which Scooters CostaBrava uses personal information:
When submitting contact forms or emails:
Purpose: Responding to inquiries and contacting the user to address the raised questions or issues. Legal basis: The data processing is based on the execution of pre-contractual measures requested and/or on the granted consent. Retention period: The data will be retained for the time necessary to address the raised questions.
In the case of transactions:
Purpose: Carrying out relevant booking procedures through the website and sending commercial information via electronic means. Legal basis: The data processing is based on the execution of pre-contractual measures requested and/or on the granted consent. Disclosure to third parties: Your data will be shared with banking entities to carry out the corresponding financial transactions. Retention period: The data will be retained for the time necessary to comply with relevant legal obligations, such as fiscal requirements.
Scooters CostaBrava will inform all users about the non-obligatory nature of providing certain personal data, unless otherwise indicated in the respective fields. However, failure to provide such data may prevent Scooters CostaBrava from providing all services related to that data, without any liability on the company’s part for the non-provision or incomplete provision of such services.
It is the user’s responsibility to provide truthful data and keep it updated. Therefore, Scooters CostaBrava reserves the right to exclude from services and cancel access to any user who has provided false data, without prejudice to any other legal actions that may apply.
Your personal information will NOT be shared with any other company. In case it is necessary to share your information with another entity, your explicit consent will be requested before doing so.
4. Security of Your Personal Information
Scooters CostaBrava is particularly concerned with ensuring the security of your personal information. Your data is stored in our information systems, where we have implemented technical and organizational security measures to prevent loss or unauthorized use by third parties. For example, our websites use HTTPS data encryption protocols.
5. Information on the Use of Cookies
When visiting this website or using Scooters CostaBrava’s services, personal data that identifies a user is not automatically recorded. However, we inform you that during website navigation, “cookies” are used, which are small data files generated on the user’s computer that allow us to obtain the following analytical information:
a) Date and time of website access, to identify peak hours and make necessary adjustments to prevent saturation issues during high traffic periods.
b) Number of daily visitors in each section, to identify the most successful areas and improve their content, with the aim of providing users with a more satisfactory result and enhancing content design.
c) Date and time of the user’s last visit to the website, to conduct analytical and statistical studies on website usage.
d) Security elements involved in access control to restricted areas. For more information, please visit our cookie policy.
6. User Rights
All users have the right to exercise the rights granted by data protection regulations, such as the right of access, rectification, restriction of processing, erasure, data portability, and objection. These rights can be exercised by sending a written request to the email address of our data protection officer: info@scooterscb.com. Additionally, if deemed necessary, you have the right to file a complaint with the Spanish Data Protection Agency.
- Do Not Wish to Receive Information from Us or Want to Revoke Your Consent? Any user can object to the use of their information for advertising purposes, market research, or satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do so, simply send an email to the address info@scooterscb.com. If you receive advertising emails, you can also object by clicking on the link included in the email and following the provided instructions.
- Changes to the Confidentiality Policy Our Privacy Policy may be updated due to legal changes and requirements, as well as improvements and changes in the way we offer and provide our services. Therefore, we recommend that you periodically visit and access our Privacy Policy to stay informed about the latest changes that may have been incorporated. If such changes are related to your consent, a separate and independent notification will be sent to obtain your consent again.
- If you have any doubts or questions regarding our Privacy Policy or if you wish to exercise any right or take any action related to your personal data, please do not hesitate to contact us through the following email address: info@scooterscb.com.